Software - Help Desk - Browser Based - listings

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Software - Help Desk - Browser Based - web pages

HelpDesk System - Help desk specifically for recording and monitoring requests for repairs or other works at properties.

ThinMind - A fully integrated web based software suite for expense reporting, issue tracking, project management, and timesheet reporting.

ServiceWare - Internet-based, knowledge-driven solutions that map to any business need in the customer-focused enterprise.

Seeker - A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.

Kettera Software - Describes a tool that allows websites to interact with visitors without using pop-up windows, page reloads or links to form pages.

Eden Corporation - Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management.

Modern Thinking Inc - Offer an application for tracking and managing both customer support issues and internal work items.

Serio - Offers helpdesk software with change management, SNMP network auditing and monitoring.

Incident Monitor - Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.

CRMdesk - Automates online customer support and knowledge base creation through the Internet.

LiveTime Software - Provides real-time management reporting and problem resolution.

LansUnlimited HelpDesk - Web-based helpdesk with trouble ticket generation, performance tracking, email notification to both client and helpdesk managers. Provides online demo.

Liberum Help Desk - Free, web based help desk software written in ASP. Offers email notification and reporting features.

ScorpioSoft - Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.

CoreDesk - Provides an internet based open source help desk software in a hosted and managed environment.

Avensoft - Web-based multi-functional help desk software.

e11 Help Desk - Offers asset management, ticket management, knowledge management, call tracking, and email management.

TicketXPert.NET - Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation.

CDN Systems - Web-based help desk software with Microsoft Access and MS SQL integration.

ReadyDesk - Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.

Applied Innovation Management - Provides a suite of Web-based software including a help desk, asset management, bug tracking, and sales contact management systems.

Support-Works - Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.

Infra Corporation - Help desk and change management (web-enabled) software used by government and corporations around the world.

HelpSTAR Software - Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.

HelpLine Incident Management - A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.

Questeq Support System - Hosted and outsourced editions, email ticket submissions, automated email responses, phone submissions, Crystal Reports, geared for educational environments.

KnT Solutions, Inc. - Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.

Parature - Provides Web-based software for online customer service, help desk and customer relationship management.

Hostedware - Affordable web-based help desk application and database.

IssueTrack - Help desk and issue tracking software with knowledge base, email notification and escalation functionality.

Sitehelpdesk - Helpdesk software with options for software and hardware inventory management.

OTRS - An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.

osTicket Open Source Project - A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.

SupportWizard - Software for Web based customer support, escalation and bug tracking.

Virtual Support Office - Extensive description of a browser based help desk which includes support request tracking, staff time and task management, and live support rooms for staff to customer direct interaction.

TSC2 Help desk - A help desk offering tracking and asset management functionality.

Infra Corporation - Web-Based Help Desk Solutions - Web based help desk software for automating business processes across global enterprises.

WebTTS - Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind.

DapperDesk - Offers an online, customizable help desk solution, which works on both Linux and Windows servers.

PerlDesk - Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.

Elation Technologies - US based implementer of HEAT software for help desk and customer service.

Tenrox Incident Management - Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking.

HelpDesk Pro - Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.

DeskPRO.com - An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation.

Trouble Ticket Express - Open source web based help desk system written in Perl for Unix and Windows servers.

Bankoi HelpDesk Software - A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.

AI-Reply.Com - Offer help desk, referral tracking and customer support systems.

Cerberus Helpdesk - Browser-based email management and trouble ticket system.

Proverbs - A web based IT help desk which includes trouble tickets, problem history and a system FAQ.

ISIS Helpdesk - Web based job tracking and asset management software.

Ferrysoft Help Desk - Windows client software providing basic tracking, configuration and reporting functionality.

Soffront - Offers fully web-enabled and fully customizable helpdesk software.

Spectrum Research - Introduces the developers of the web based Spectrum HelpDesk customer support system.

VersaSRS - Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents.

Broad Daylight, Inc. - Provides software that enables companies to answer questions more efficiently via the Web and reduce inbound electronic mail and phone calls.

The PHP Support Desk - Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators.

Cynergy - Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting.

AthenaRMS - Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.

E-Business Application Suite - Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing.

GroupSoft Systems - Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes.

Help Desk Assistant - A web-based application that allows to track support issues via a Microsoft web server.

AmberCat - Web-based and desktop software for internal and external help desks, customer service, and facilities management.

WonderDesk - Organize and track support e-mail calls with help desk software.

TeamShare - Develops 100% web-based customer support software solution.

Freedom Communications - Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help.

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